Shipping Policy

All orders are shipped between 24 hours or less Monday through Friday from 9:00 am to 6:00pm. Orders placed after 4 p.m. EST will be shipped next business day.

We may use the following carriers; FedEx, USPS and UPS. Our orders ship via FedEx within 48 continental U.S. states, Canada , Alaska, Hawaii and Puerto Rico. FedEx does not service P.O. Box or APO/FPO addresses .

We start processing the shipment of orders after we processed the payment.

We retain the right to temporarily suspend the shipping of any orders suspected of fraudulent activity until the verification process has been successfully completed.

We are not responsible for lost or stolen items delivered in accordance with our shipping and delivery practices listed above. We are willing to work with a carrier to resolve any issues regarding your delivery.

Once a package has been shipped out per your order specifications, it is literally out of our hands and becomes the responsibility of the shipping carrier selected. We can’t stop, delay or expedite any shipments once they have been shipped.

Only shipping services which have the transit time in the title (Next Day, Overnight, 2-Day, etc.) are guaranteed transit times. All other transit times (Ground, Priority, etc.) are estimates and are not guaranteed by the carrier or by DreamCeo Nurses. Shipping delays due to weather are not refundable as per the shipping carriers. Saturday delivery is not a guaranteed service. If Saturday delivery is selected and the shipment does not arrive on Saturday no shipping charges can be refunded.